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ethical physical techniques for escaping from physical attack
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Ethical physical approaches for intervening in a violent situation
Handling the stress
following major incidentsHandling the stress following major incidents:
PTSD, handling the stress of major incidents
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Background and aims

This 3 day course teaches how to support staff who have been involved in a significant incident. Such support may be provided on a one-to-one basis or in a group format, both are covered. It looks at the research behind these approaches and extracts the effective elements relevant to working n challenging clinical situations.

Who should attend?

This course is suitable for everybody who has been or is liable to be exposed to aggression, or is working with other people who have been or liable to be exposed to aggression.

Sample questions from end of course quiz

Aggression management training from ZeroAgression
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Handling the stress following major incidents.

This is the course for you if you are interested in:

  • PTSD, post traumatic stress disorder
  • Post trauma effects
  • Work stress through major incidents
  • Coping with stress associated with major incidents

This practical 3 day course gives you a real understanding of the effects of aggression and what to do about them. We bring the course to you, for a fixed fee.

In 3 days you will cover a great deal:

You will learn the post-traumatic effects of repeated stresses (of which aggression is the prime example). Most people may not suffer from PTSD as a result of aggression but many people do show some of the symptoms of it. You will learn all the symptoms, what effect they have on people's lives and how to recognise them.

"Excellent course which I would highly recommend to be extended into the organisation."
P.Egan, Clinical services manager

You will be able to examine examples that have happened in the past and, if you wish (but not if you don't) share some of what happened and what constructive activities you took to overcome any effects. Typically you will hear from others what measures they were able to take to overcome aggressive incidents they experienced.


You will learn how to analyse anecdotal material in terms of established research that validates the many responses people make to aggression and examine case studies which illustrate the range of aggressive incidents that occur and the effects that they have. More to the point, they illustrate the helpful (and unhelpful) strategies that individuals sometimes adopt, and that are adopted by those around them.

"A thouroughly well presented two days, I got a lot from it. Thank you."
P.Egan, Clinical services manager

You will learn about a range of psychological techniques that have been applied to the stress following major incidents and be presented with a powerful overall strategy for intervening - or not - and how to decide. The course takes a good clear perspective on the best interventions and gives you a chance to practise, to an extent.


You will also learn about the 'common-sense' strategies that people use after aggressive incidents and how apparently such low-level strategies can have very powerful effects if properly followed through.

"I feel I have benifited from the course, very interesting. Well presented - APT training is brilliant..."
Ruth Briston, CPW

Finally you will know how to judge whether professional help might be needed and what be achieved using professional help (and what can't be) and how to obtain it if necessary. In general you will feel empowered that you know how to handle the stress produced by aggression and how to help those around you.

Up to 16 people may attend this 3 day course for a total cost of £3,995 + VAT, all inclusive. We come to you, and the price includes all tuition, handouts, tutor's travel and accommodation, post-course evaluation, certification and registration of participants' attendance.

All you need to provide is a good teaching room and refreshments.

Call us for aggression management training courses on 0116 275 7100

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