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Testimonials

Preventing face-to-face violence^™

"Certainly one of the best courses that I have attended. Very well presented, thank you. I will recommend this course to other members if my team."

Joy Hansard. Community Care Officer

"Brilliant, very rewarding course, very well taught and I was interested all the way through. Shame it had to end!"

Chris Gardiner. CTSW

"I found the course useful and very well presented. I feel I can take a great deal of knowledge and use it within my workplace. It has therefore been valuable to me and my working role."

Kelly Andrews. CTSW

"This course has helped me feel more in control of aggressive situations and helped me to tackle them. I would advise anyone dealing with the public and young people to take this course."

Karen Cartwright. Youth Worker

"Really made me think. Thought provoking, given me a lot of awareness in several areas. I would strongly recommend the course. It made me feel more confident and stronger. Thank you."

Ann Gregory. Community Care Officer

"I really enjoyed my 2 days training and feel I have learned lots. The trainer was excellent and I shall be able to take lots back to my work place."

Alison Lynn. Residential Worker

"Excellent course, delivered by someone with hands on experience, the tutor could relate so easily to the subject of the course giving real life examples. Kept everyone interested and involved. I feel I have learnt a lot, some very good tips for defusing situations at home, thanks."

Tracey Chapman. Community Administrator

"A very thought provoking, interesting course giving clear indication of ‘how to do’. Excellent and approachable tutor who was flexible yet structured. Thank you."

Julie Thwaites. Practitioner

"A fascinating subject and a very informative course. Full of practical help and useful ideas in approaching challenging behaviour."

Lionell Deedle. Community Team Support Worker

"This course rates as one of the best I have attended. It was made so much better by the fact that the tutor is a working practitioner with a wealth of experience in his field and could easily relate theory to practice."

Lil Mailand. Community Care Officer

"The course was delivered excellently. A good mix of information via overheads, flipchart, video, small group discussions, role plays and feedback. A very good 2 day course which opened my eyes. A lot to digest and take away but I will be putting into practice within my job role. Excellent examples, the organiser knew his subject inside-out."

Karen Wilson. Day Care Worker

"The anecdotal experiences to reinforce points were brilliant, not only in getting points across but also in re-evaluating our/my own viewpoints. Very good course."

Neil Chadwick. Practice Supervisor

"Very clearly and well presented. Covered so many relevant aspects."

J. Ennis. Occupational Therapist

"Excellent – very knowledgeable presenter. Personally very impressed with the ideas, think all staff should work this way!"

Diane Evans. Community Team Co-ordinator

"I found the course extremely interesting and relevant. Not only did it give me an insight into preventing violence and aggression but a better understanding of the course, it will change my interpretation of the behaviour of others."

Yvonne Eynon. Practitioner

"Very useful information which is applicable to my work environment and outside. This theory is useful for everyday situations and assist in identifying factors which may be triggered for potential violence. It is meaningful to me because I now have an extended wealth of knowledge and skills which would potentially save my life and others."

Michelle Neray-Samuel. Social Worker

"It was very satisfying to have such open and honest discussion and to have various points clarified."

T O'Mahoney. Residential Nightworker

"The two days has been invaluable to me in my work."

Anthony Wynn. Residential Worker

"Really enjoyable, gave me lots of ideas to take back to the work setting – helped my confidence."

E. Moreton. Day Care Worker

"I loved the course and will recommend it to all my staff team. I found it very enjoyable. Overall a great course. The tutor was A1 and gave individual advice."

Kirk Stopper. Community Support Team Worker